Customer Service
Orders may be placed online or by phone.
Local customers may view products and make purchases in person by appointment.
All custom orders require pre-payment.
Payment methods accepted online: Major credit cards and PayPal.
Payment methods accepted by phone: Major credit cards, Zelle, Venmo, and Cashapp.
All items are legally obtained and we possess all proper permits and licenses required by law.
Return Policy
Please contact us to initiate a return. We must be contacted within 10 business days of receipt of order. Returned items must in new, unaltered condition. Customers may be responsible for return shipping. All returns must be made within 30 days. Custom orders may not be eligible for return.
Shipping
Most items ship within 24-48 hours. Most orders are sent via US Postal Service, larger order are sent via UPS or FedEx Ground, we choose the shipping method for your order. Please include your mailing address and physical address on the order form page during check out. You will be notified if the item you ordered is out of stock or has a lead time for manufacturing and the approximate delivery date. Shipping charges are based on your order total. We do not ship outside of the US.
Express Shipping
Shipping can be expedited through the use of USPS Express Mail, UPS Overnight, UPS 2nd Day or UPS 3rd Day, or FedEx Express delivery for an additional charge. Please call for express shipping rates to your destination.
Insurance
Insurance can be added to your order for an additional charge. Please let us know when placing your order.
If you would like to include insurance, please call us to place your order over the phone.
Standard US Shipping Prices
For order amounts between:
Shipping Charge: Alaska
$0.01-$249.99 $9.00
$250.00+ FREE SHIPPING
Shipping Charge: Lower 48
$0.01-$249.99 $16.00 + $1.00 each item
$250.00+ FREE SHIPPING
FREE SHIPPING on orders over $250.00+
Free standard ground shipping for orders over $250.00+. We choose the shipping method.
Free Shipping for orders to a single US Address.
Some exceptions may apply.
Limited time offer - may expire without notice.